Last updated: May 11, 2025
Gladeside Capital LLC ("we," "us," or "our") operates the Gladeside Capital Client Portal mobile application. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
Information We Collect
We collect the following information to provide our services:
- Email address — used to create and authenticate your account
- Account credentials — managed securely by Firebase Authentication
- Financial documents — bank statements you voluntarily upload when submitting a refinancing request
- Financial information — loan balances, payment schedules, and transaction history associated with your account
- Usage data — basic app usage information collected automatically by Firebase
How We Use Your Information
We use the information we collect solely to:
- Authenticate and secure your account
- Display your loan balances, payment schedules, and history
- Process refinancing requests you submit
- Communicate with you regarding your account
Data Storage and Security
Your data is stored securely using Google Firebase (Firestore, Authentication, and Storage). All data is transmitted over encrypted HTTPS connections. We do not sell, rent, or share your personal information with third parties except as required to operate our services (Firebase/Google) or as required by law.
Third-Party Services
We use the following third-party services:
- Google Firebase — authentication, database, and file storage. Subject to Google's Privacy Policy.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at the email below.
Your Rights
You have the right to access, correct, or request deletion of your personal data at any time. To exercise these rights, contact us at info@gladesidecapital.com.
Children's Privacy
This app is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the date at the top of this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@gladesidecapital.com
- Company: Gladeside Capital LLC